Return & Refund Policy
All Within 30 days of receiving the product,
if the product is faulty or not in accordance with your order you should notify deluxe DIY screens of your intent to return the product.
Otherwise you will waive any right to reject them.
Should you request a refund, the amount refunded will exclude the original cost of shipping incurred by deluxe DIY screens.
A non-refundable dollar amount is $49 per screen (product packing & handling fee).
Your refund will be processed 24-48 hours after receipt of the returned item
Refunds may be held in credit against your account for future purchases if requested or directly refunded via the original mode of payment (ie your credit card or Paypal account)
You can return your product anytime within 30 days for an exchange or full refund (not including the $49/screen handling fee) subject to the following conditions.
- Items must be shipped back to the Regional Office & Warehouse (see address at bottom of this page)
- Must be the original size as the kits was delivered – uncut and unused.
- All kit inclusions must be returned.
- Must not be marked, scratched or damaged.
- Must be returned in the original packaging in original condition.
- All returned items will be thoroughly inspected.